FAQ: Industry Conference & Market Registration I have registered but have not received a confirmation email. Should I be concerned? Registration and payment are NOT automatic. All registration forms are processed manually on a first-come, first-served basis. You should receive an email within 48 hours of submitting your registration form. If you have registered more than a week ago and have not received your confirmation email, please contact Hot Docs registration. Will I receive a receipt/invoice for my registration fee? Yes. Once your registration is complete, you will have the opportunity to download and print a PDF copy of your receipt. If I’ve submitted a film to the Festival, do I still have to pay for my pass? Applicants will be notified by email in early March if their work has been selected to screen at the Festival. If your film has been selected, all credited directors and two additional crew members will receive complimentary passes. I am unable to attend. Can I transfer my pass to a colleague or receive a refund? If you are unable to participate in Hot Docs, you may transfer your pass to a colleague. Alternately, a full refund will be available until April 1. All pass transfers and refund requests must be formally submitted by email to [email protected], before April 1. I usually get a press pass. Do I still need to register online? Yes. Visit the Media section of this website. You will need to fill out the Media Accreditation Form, available beginning February 8.