Hot Docs Festival Venues
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Hot Docs Ted Rogers Cinema (506 Bloor Street West)
Arriving/Lines
- Accessible public transit & accessible parking lot within 200m of venue;
- Bicycle locking posts/racks available;
- Outdoor ticketholder & rush line.
Lobby/Cinema/Screening
- Step-free, wheelchair accessible entrance & cinema seating;
- Step-free cinema seating available;
- Service animals permitted;
- All-gender accessible washroom on site;
- Support persons accompanying a person with a disability must have a ticket but will not be charged admission;
- List of onsite Hot Docs representative who can assist patrons in different languages;
- Hearing assist devices for all screenings & assistive devices for screenings offering closed captioning and described sound, subject to equipment availability;
- Licensed concession offering beer & wine; accessible water fountain on site; outside food and drink allowed.
Download Hot Docs Ted Rogers Cinema venue guide
Download Hot Docs Ted Rogers Cinema venue & accessibility details
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TIFF Lightbox (350 King Street West)
Arriving/Lines
- Accessible parking lot within 200m of venue;
- Bicycle locking posts/racks available;
- Internal ticketholder lines & outdoor rush line.
Lobby/Cinema/Screening
- Step-free, wheelchair accessible entrance & cinema seating;
- Low height ticket counter;
- Step-free cinema seating available;
- Elevator/escalator access to all levels;
- Service animals permitted;
- All-gender accessible washroom on site;
- Other all-gender washrooms on site;
- Support persons accompanying a person with a disability must have a ticket but will not be charged admission;
- List of onsite Hot Docs representative who can assist patrons in different languages;
- Hearing assist devices for all screenings & assistive devices for screenings offering closed captioning and described sound, subject to equipment availability;
- Licensed lounge offering alcoholic beverages that can be taken into cinemas; water fountain on site.
Download TIFF Lightbox venue guide
Download TIFF Lightbox venue & accessibility details
Industry Venues
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Yorkville Royal Sonesta (220 Bloor Street West)
The Royal Sonesta offers the following accessibility features:
- Lift;
- Accessible bathroom (selected rooms);
- In-room accessibility (selected rooms);
- Roll-in shower (selected rooms);
- Wheelchair-accessible parking;
- Wheelchair-accessible registration desk.
The meeting space on the Mezzanine level is accessible via elevator, and all areas are accessible to all guests. Please note that the only exception is the restroom doors, which do not have automatic push buttons.
Commitment to AODA
This accessibility plan outlines the policies and actions that The Yorkville Royal Sonesta Hotel undertakes to improve opportunities for people with disabilities, and incorporates the hotel's Customer Service Plan.
For more information on this accessibility plan or to obtain a copy of this plan in an accessible format, to raise a concern regarding an existing policy, or to give feedback regarding our AODA plan, please contact our General Manager by any of the following means:
- By telephone: 416-960-5200
- By fax: 416-960-8269
- By e-mail: torontoyorkville@sonesta.com
- By regular mail:
- 220 Bloor St West Toronto, Ontario M5S 1T8
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Innis College (2 Sussex Avenue)
Arriving/Lines
- Accessible public transport within 200m with accessible route to venue;
- Curb ramps outside the venue;
- Outdoor path in good condition (no roots, cracks, holes);
- Walkway well lit at night;
- Clearly marked drop off area.
Ticketing Area/Reception/Lobby
- Step free access to all levels;
- Low pile carpeting or slip resistant floor & ground surfaces;
- Effective glare free lighting at ticket counters;
- Good sound acoustics at ticketing area (echo, loud, etc.);
- Elevator access to all levels;
- Variety of seating options (spaces for a person using a wheelchair to sit with family & friends; seating with backs & armrests; seating with colour contrast to walls & floors; some cushioned bench seats in this area; spaces between furniture for people with mobility aids to manoeuvre; low tables to accommodate a person in a seated position);
- All-Gender accessible washroom;
- Pre-seat patrons with disabilities from Designated Waiting Area.
Download Innis Town Hall venue & accessibility details
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El Mocambo (464 Spadina Ave)
El Mocambo is the official venue for the Opening Night Party and the Hot Docs Awards Ceremony.
Download El Mocambo venue & accessibility details
Download El Mocambo parking guide
Accessibility at Hot Docs Festival
We are pleased offer closed captions, open captions, and described sound for select screenings at Hot Docs Festival, as well as throughout the year at Hot Docs Cinema. As we are always looking for ways to improve, we recommend you contact the Box Office for the most up-to-date accessibility information.
Closed Captions (CC): Caption track made available via CaptiView device, which can be obtained at the box office. Subject to availability.
Open Captions (OC): Caption track visible on screen.
Audio Description (AD): Audio description provided.
Full Subtitles: Screenings with English subtitles throughout the entirety of the film.
Relaxed Screenings: These screenings offer a sensory friendly environment for those in the neuro-diverse community or for anyone who may benefit from a more informal viewing atmosphere.
If you need a device, please visit the Box Office to request one. Devices are available on a first-come, first-served basis, and you may need to leave a form of ID as a deposit. If you don’t have a smartphone, can’t download the app, or need our equipment for any reason, we strongly recommend contacting the Box Office in advance to check availability.
We encourage patrons accompanied by an
ASL interpreter to contact the
Box Office to establish how best we can meet your needs.
A personal support worker may attend all Hot Docs screenings free of charge but must have a ticket, which can be arranged by contacting the Box Office.
Service animals are welcome in all areas of the cinema that are open to the public.
View Hot Docs's full accessibility policy >>
Notice of Temporary Disruption
In the event of a planned or unexpected disruption to services for customers with disabilities, Hot Docs will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative venues or services, if available.
The notice will be placed at the venues, as well as on our website.