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Hot Docs Ted Rogers Cinema
506 Bloor Street West, Toronto, ON M6G 1K6
Email: [email protected]
Year-Round Box Office Hours
On days with What's On the box office opens one hour before the first show of the day. The Box Office will remain open until 30 minutes after the last show begins, unless otherwise indicated.
Online
Our customer service team is available Tuesday to Sunday, 12:00 pm to 6:00 pm. Please email us at [email protected].
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Hot Docs Cinema Venue & Accessibility Details
Arriving/Lines
Accessible public transit & accessible parking lot within 200m of venue;
Bicycle locking posts/racks available;
Outdoor ticketholder & rush line.
Lobby/Cinema/ScreeningStep-free, wheelchair accessible entrance & cinema seating;
Step-free cinema seating available;
Service animals permitted;
All-gender accessible washroom on site;
Support persons accompanying a person with a disability must have a ticket but will not be charged admission;
List of onsite Hot Docs representative who can assist patrons in different languages;
Hearing assist devices for all screenings & assistive devices for screenings offering closed captioning and described sound, subject to equipment availability;
Licensed concession offering beer & wine; accessible water fountain on site; outside food and drink allowed.
Download Hot Docs Ted Rogers Cinema venue guide
Download Hot Docs Ted Rogers Cinema venue & accessibility details
2026 Festival Venues
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Hot Docs Ted Rogers Cinema (506 Bloor Street West)
Arriving/Lines
Accessible public transit & accessible parking lot within 200m of venue;
Bicycle locking posts/racks available;
Outdoor ticketholder & rush line.
Lobby/Cinema/ScreeningStep-free, wheelchair accessible entrance & cinema seating;
Step-free cinema seating available;
Service animals permitted;
All-gender accessible washroom on site;
Support persons accompanying a person with a disability must have a ticket but will not be charged admission;
List of onsite Hot Docs representative who can assist patrons in different languages;
Hearing assist devices for all screenings & assistive devices for screenings offering closed captioning and described sound, subject to equipment availability;
Licensed concession offering beer & wine; accessible water fountain on site; outside food and drink allowed.
Download Hot Docs Ted Rogers Cinema venue guide
Download Hot Docs Ted Rogers Cinema venue & accessibility details -
TIFF Lightbox (350 King Street West)
Arriving/Lines
Accessible parking lot within 200m of venue;
Bicycle locking posts/racks available;
Internal ticketholder lines & outdoor rush line.
Lobby/Cinema/ScreeningStep-free, wheelchair accessible entrance & cinema seating;
Low height ticket counter;
Step-free cinema seating available;
Elevator/escalator access to all levels;
Service animals permitted;
All-gender accessible washroom on site;
Other all-gender washrooms on site;
Support persons accompanying a person with a disability must have a ticket but will not be charged admission;
List of onsite Hot Docs representative who can assist patrons in different languages;
Hearing assist devices for all screenings & assistive devices for screenings offering closed captioning and described sound, subject to equipment availability;
Licensed lounge offering alcoholic beverages that can be taken into cinemas; water fountain on site.
Download TIFF Lightbox venue guide
Download TIFF Lightbox venue & accessibility details -
El Mocambo (464 Spadina Ave)
El Mocambo is the official venue for the Opening Night Party and the Hot Docs Awards Ceremony.
Download El Mocambo venue & accessibility details
Download El Mocambo parking guide -
Tranzac Club (292 Brunswick Ave)
The Tranzac Club will serve as the 2026 Delegate Lounge during the day, and will convert to the Filmmaker Lounge at night. It will also be the venue for Deal Maker meetings, and Happy Hour and reception.
Hot Docs Ted Rogers Cinema
506 Bloor Street West, Toronto, ON M6G 1K6
Email: [email protected]
Box Office Hours of Operation:
The Box Office at Hot Docs Ted Rogers Cinema is open Wednesday - Sunday, 12 PM - 6 PM. On days with screenings and events, we open 30 minutes before the first show until 30 minutes after the last begins unless otherwise indicated.
Accessibility
We are pleased offer closed captions, open captions, and described sound for select screenings at Hot Docs Festival, as well as throughout the year at Hot Docs Cinema. As we are always looking for ways to improve, we recommend you contact the Box Office for the most up-to-date accessibility information.
Closed Captions (CC): Caption track made available via CaptiView device, which can be obtained at the box office. Subject to availability.
Open Captions (OC): Caption track visible on screen.
Audio Description (AD): Audio description provided.
Full Subtitles: Screenings with English subtitles throughout the entirety of the film.
Relaxed Screenings: These screenings offer a sensory friendly environment for those in the neuro-diverse community or for anyone who may benefit from a more informal viewing atmosphere.
If you need a device, please visit the Box Office to request one. Devices are available on a first-come, first-served basis, and you may need to leave a form of ID as a deposit. If you don’t have a smartphone, can’t download the app, or need our equipment for any reason, we strongly recommend contacting the Box Office in advance to check availability.
We encourage patrons accompanied by an ASL interpreter to contact the Box Office to establish how best we can meet your needs.
A personal support worker may attend all Hot Docs screenings free of charge but must have a ticket, which can be arranged by contacting the Box Office.
Service animals are welcome in all areas of the cinema that are open to the public.
View Hot Docs's full accessibility policy >>
Notice of Temporary Disruption
In the event of a planned or unexpected disruption to services for customers with disabilities, Hot Docs will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative venues or services, if available.
The notice will be placed at the venues, as well as on our website.
SUPPORTED BY
Accessible programming at Hot Docs supported by The Catherine and Maxwell Meighen Foundation. Live captioning (CART) is provided by AI Media.