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Hot Docs 2022 festival poster artwork
Learn more about using a ticket package or Unlimited Online Pass.Jump to Unlimited Online Pass

How to Use a Ticket Package or Doc Soup Subscription

20- and 12-Pack holders, as well as Doc Soup subscribers, can now log in to secure 2022 Festival tickets. Your ticket package can be used to book in-cinema and streaming tickets. 

Your early booking window starts now and runs until Monday, April 4. To get tickets:
For in-cinema screening tickets:
  • Click on "Tickets" beside the time of the screening you'd like to attend.
  • Select your seat(s), select the $0 - Package option, and add to cart.

For online streaming tickets:
  • Click on the "Stream" button
  • Select the $0 - Package option, and add to cart 

After adding to your cart, you can return to the film list and get more tickets. Once you have selected all your films, proceed to checkout and FINALIZE your order.

After you check out, you will receive a confirmation email with your tickets/streaming instructions.


In-Cinema Screenings: Please arrive early. If you are feeling unwell, please stay home. We would be happy to either refund your ticket or exchange it for an online streaming ticket. Please review Hot Docs' Health & Safety Measures before your first screening.

Online Streaming:  Unless otherwise noted, films are available for streaming for 5 days starting at 9am the day after the first in-cinema screening. You will have 48 hours to stream once you have begun watching. Streaming is available across Canada.

Forwarding In-Cinema Tickets: To forward in-cinema tickets to family and friends, SIGN IN to your Hot Docs account. Choose "Forward Tickets" from the My Account section. Select the tickets you wish to forward, enter the recipients name and email, and sent them their tickets. Note: After forwarding, you will receive a new email with your remaining tickets. Please note, the previous tickets will no longer be valid.

Ticket Exchange:  Ticket package holders can exchange tickets prior to the start time of the in-cinema screening or the start of the online streaming window. SIGN IN and view the My Calendar section to exchange your tickets.

How to Use an Unlimited Online Pass

As an Unlimited Online Pass holder, you DO NOT need to get tickets to stream films.

Once the Festival starts, you can stream as many films as you like online.
  1. Starting April 28, log into your exclusive viewing portal at
  2. Sign in with the email attached to your Hot Docs account and password
  3. Scroll through the films, click on the image above a film's title, and click "Play" to watch
Streaming for most Festival films will be available for five (5) days starting at 9:00 a.m. the day after the first in-cinema screening. A selection of films will be available starting at 9:00 a.m. on April 28, and those will be available for the duration of the festival.

Note: This pass does not offer the bearer access to tickets to in person screenings or events. In-cinema screening tickets must be purchased separately.


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