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  • What is streaming?

    In this case, streaming simply means watching a video over your internet connection (instead of downloading a file to your computer). It’s immediate and available on demand with any device that’s connected to the internet. Anytime you watch a film on Netflix, or a video on YouTube, you’re streaming!

  • How do I stream a film?

    Hot Docs Members and Hot Docs at Home subscribers can stream year-round at

    Currently you can stream through the following web browsers: Google Chrome, Firefox, Safari, and Opera. For both PC and Apple computers, we recommend that you use the latest version of your browser.
    Note: Internet Explorer is not supported. For a complete list of compatibility, please click here.


    Download the Hot Docs app on:

    • AppleTV
    • Roku
    • AndroidTV
    • FireTV

    Follow the instructions on your device. If you are given a pairing code, click on the gear in the top right corner of the Hot Docs at Home portal and click "Watch on My TV" and follow the instructions.

    Screen Sharing (Chromecast & Apple TV)
    You can stream films on Chromecast or Apple TV (all generations) by screen sharing your smartphone, tablet, or computer on the same Wi-Fi network. Please note: if you are using an Apple mobile device, you cannot Chromecast.

    If you have a laptop or nearby computer with an HDMI port, you can connect it directly to your television, using it as a second monitor. That said, connection details will depend on your setup. We recommend referencing your television’s manual for more information.

  • Do I need a Hot Docs account to stream films?

    Yes, you need a Hot Docs account. Hot Docs Members and Hot Docs at Home subscribers can stream year-round at watch.hotdocs.caYou will need to sign in with your Hot Docs username and password. 

    If you do not have an account, you will be asked to create one to get tickets and stream films.

  • Can I watch a film or event more than once?

    Yes. You can watch a film or event as many times as you like.

  • I am receiving the error message: "Your voucher has been redeemed by a different IP address." What do I do?

    You have continued watching your film on a different wi-fi network than the one you started on. Contact [email protected]

  • Can I use a VPN while streaming?

    No. If you pause the film and continue watching, you will receive an error. Turn off your VPN before you start watching. If you receive an error after you started watching a stream with your VPN on, please contact [email protected].

  • I am not currently in Canada. Can I stream a film?

    It is only possible to stream films from inside Canada. Some special events may be available worldwide.

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